Irish firm supports businesses in the future of remote working 

In business, effective communication is everything. workair, an Irish company achieving rapid growth since it was established in 2016, provides secure cloud solutions that are tailored to any business’ needs – keeping them fully connected, whether they are in Dublin, Donegal or Dubai.

Partnered with global industry leaders, workair delivers integrated platforms that seamlessly unify the communication experiences and empower employees to work remotely. The best solutions for voice, messaging, contact centre and video conferencing, ensuring that employees can work efficiently while providing customers with a totally seamless experience. workair will make sure that your business does what it does best – from anywhere.

Whether working from home or in an office, workair allows teams to do more – faster, better and more efficiently with a fully integrated unified communications system. Employees can engage instantly on any device and from anywhere via video, chat and voice enabling businesses to manage and communicate with your customers and team. With robust analytics and smart integrations, businesses can gain solutions to learn from every interaction and grow your business.

Businesses can transform customer engagement with Contact Centre technology which connects your team with customers across all platforms, from SMS to social, and ensures each caller reaches the perfect agent with skill-based routing. workair integrates with all leading CRM systems and provide actionable insights to keep your finger on the pulse of customer engagement. Never miss a new or existing customer contact again.

workair has well-established partnerships with leading, award-winning communications providers with a global footprint. Unified platforms from 8×8, Ring Central, LogMeIn and Fuze enable workair to provide a customized solution to meet specific businesses’ needs. With these platforms, Irish businesses can also avoid overheads and hardware headaches with minimum capex required.

workair has been ramping up its services to meet surging demand for distributed and remote working solutions since the Covid-19 outbreak, working with businesses in many sectors including the motor, auctioneering, law, recruitment, travel, financial service, and healthcare industries. LetsGetChecked, a start-up which sees huge demand for its at home health testing kits, fast-tracked its installation of workair’s platform and within 10 days had offices in New York and Ireland up and running. It has enabled other companies challenged by the recent national lockdown restrictions, such as travel agency Hannon Travel, law firm Whitney Moore, HR software company Intelligo, and Eden Recruitment, to continue servicing customers in an innovative, efficient and cost-effective manner.

Stephen Mackarel, Managing Director of workair Ireland, said: “With countries, economies and the whole business world grappling with the unprecedented challenges of Covid-19 and the changing ways of working,  companies need remote solutions to help sustain their businesses, reduce costs and drive efficiencies in what is the toughest of times. Already focused on cloud-based solutions for every type of business, we have been ramping up our fully-functional remote-operation services since the outbreak, and now our unified solutions will further enable our clients’ staff to stay connected while being productive with a customer-focused goal in this incredibly challenging environment. Companies of all sizes in Ireland are dealing with massive financial, operational and CRM challenges and business managers are having to work out totally new ways of leading.  Our single secure, unified technology solutions will drive efficiencies, keep costs down, provide performance metrics and ultimately support enterprise recovery in the new Covid-19 business world.”

The future of communications is cloud based and workair is ahead of the curve in ensuring the best possible roadmap for their clients. They are experts in their field, with the backing of the best platforms.

The benefits of remote working have never been more important – from better productivity and employee morale to significant cost savings and lessened environmental impact. Modern technology has made the move to remote working more accessible and these unique, real-world tested systems make it easier than ever to bring your workforce together virtually. Let workair help you chose the right solution for your business.

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